Vilma Cueto
1713985502
Love my windows nd customer service is GREAT!!
Mark Rhein
1713811375
Had roof damage from a wind storm in February 2023. Didn't become apparent until it rained in May. Called Trustmark based on the recommendation of a friend who had used them on his roof.Spoke with Chance Estes who was our Project Manager. He was, and continues to be, very responsive. He kept me involved throughout the process. Emiliano and Chance came out a number of times to survey the project, and provided us with a breakdown in the process. Emiliano came out and met with the Engineer the insurance company sent out.The repair to the interior damage sustained made the house look brand new. Thank you Abel!.Everyone we have encountered has been punctual, knowledgable and willing to go the extra mile to help. We have since ordered windows and are waiting for them to arrive and be installed.We have, and continue to appreciate the outstanding customer service. Thank you, Trustmark!April 2024- Had a Provia storm door installed. Abel and Diego did a fantastic job! New door makes a difference. Looks great. As always, outstanding service. Excellent post-install follow up from Chance!!! Keep it up!
Bertha Mares
1712694280
Hillard Frie
1712372178
Miscommunication on my part maybe??? Though I said one thing but maybe I didn't, my first roofing experience but overall pretty stress-free Chance and Manuel were great and they really tried their hardest to make me happy. IF I had to do another roof I would have no problem recommending them. Now for major rain and wind storm to test out this new roof and stand behind what I said or be disappointed, only time will tell and will update as appropriate in the future weather events but I'm sure they will be positive. Quality difference between old roof and new roof from what I could see TrustMark has my vote and trust.
Deborah Hewitt
1711860181
Nice windows..better price than Andersen. Didn't take very long to do. Installers were great
Amanda Utley
1711382521
From the beginning, with Gage giving us detailed information about roofing material, how the process will go, and payment options, to the very end with Gage and Emma helping with getting all the costs in order. It was a very smooth process that makes you feel taken care of. Emiliano also came to inspect for materials and was very kind and informative on what to do the day of construction!! The team that did the roof worked very hard finishing in a day being very considerate from roof to clean up! The receptionist was fantastic with getting any information to me right away, and keeping me up to date with the process! I will definitely go back for my window and gutter needs as well!!
Sabine Lunow
1710632741
Our mailbox was seriously loose from all the wind this last winter. Emilio fixed it in five seconds!!! Great job. Thanks so much. If we ever have problems again, we know whom to call.
Natalie and Manny S
1710453392
Emilaino and crew are great! They did wonderful job with our windows and trim! So glad to have them here locally. We appreciate the fine work. We highly recommend!
Mike Bratcher
1709903701
Gage and Abel have been great to work with. Tree fell into my cabin and Trustmark responded on Saturday before Christmas to protect the cabin. And they have done all the repairs inside and out. Highly recommend this company!
Greg Bratcher
1709849363
Gage and Abel have done a great job thus far in the repairs to both my cabin and my brothers cabin. Great communication and availability! Highly recommend
Jim Bob Burnett
1709738177
Dominic Cillis
1709316260
Lauren Richardson
1708535246
Very friendly and honest. Most companies would just say you need a new roof but they just made some minor repairs. Will definitely be calling them when I eventually need roof replaced! Thank you 🙂
Claudette Foster
1708452440
I'm very pleased with my new roof along with Emiliano and his crews. They came on time, they worked a full day, everyone I spoke with was polite and helpful. And I appreciate the great work and attention to my requests. And let me not forget the efficient staff in the office....Kyla, Emma, and Jennifer made the logistics easily manageable.
Oso Munoz
1708111639
I called TrustMark Roofing &Windows, Inc. and they responded so quickly and efficiently. Found the problem and fixed it the same day. Emiliano was wonderful and very friendly. I would recommend them to anyone!
Jose Cordero
1706289198
Gini Bartley
1705338400
Trustmark recently installed sun tubes in our home. The entire process was terrific! From John, the project manager, Abel and Diego, the installers, Emiliano, the COO, Anissa, inside project manager and the entire office staff the entire process was well managed, responsive to our needs and genuinely painless 😊. We highly recommend TrustMark Roofing. Great job!!
Brandon Mendoza
1702505129
TrustMark hooked it up big time! Roof was acting up, they came, patched it real quick. No leaks, no fuss, and the price didn't break the bank. Good folks, good job!
Emma Rodriguez
1700671830
Great work! Professional and great accommodations. Quick and reliable.
Robert Archuleta
1700341285
Roof inspection was detailed with pictures and recommendations. Also called to follow up to see if there were any questions about the report.
Tami Colon-Escobar
1698880224
I wish I could give 10 stars!!! These guys were such a blessing and a joy to work with! They were ALWAYS punctual and maintained contact with us throughout the process, updating us frequently on their schedule, the materials, and their progress. Having already gone through THREE contractors in the area who all fell through, I am ecstatic to say that I loved their work so much I hired them to do an additional painting job after they finished replacing the front side of our roof! They did not disappoint! If you are looking for an honest and reliable company to do work on your roof or house, TrustMark Roofing & Windows is definitely the contractor to go with! John Borba and his crew were phenomenal!
Marivel Johnston.
1698860394
Amazing work! Very professional. Answered my call quickly and scheduled me in that same day. They were able to come look at our roof which only had a couple of shingles missing and scheduled to fix it that same day!! Highly recommend!
Shantell Aguilar
1698721787
In addition to providing my grandmother's house with a beautiful new roof, this firm also managed our insurance claim, which made the entire process very simple and stress-free. Their sincere concern for providing us with the finest service possible is evident. This neighborhood business is one that my grandmother and I will always recommend!
Tony Ramirez
1698699692
I had John inspect my roof not too long ago, he came down and showed me photos of what my roof looked like. He was very honest with me about the little to no damage I had on my roof. I’m very grateful for his honesty and I will definitely be using TrustMark in the future if needed.
Billy Quiroz
1698281237
I came home this evening while it was raining and I realized I haven’t had any issues w my roof since TrustMark Roofing installed it about 4 years ago. The craftsmanship does not go unnoticed.
Genaro Mata
1696960972
Shelley Hiett
1695427630
The whole process with John was amazing! He worked with us on getting the best possible deal that would work with our retirement budget. He was punctual, knowledgeable, personable, and polite. Our quote was given to us quickly, within a few days, and we were so pleased with the whole process. We will definitely be referring them to our friends. Thanks so much, John!
Jana Mann
1694750429
We had our roof replaced and the customer service was outstanding. They were very responsive and I was so pleased with the job they did. I recommend Trustmark Roofing!
Pumkin Farmer
1694709218
I'm happy to recommend Trustmark Roofing. From beginning to end they were very professional and clean. I will use their service again.
Jonathan Mahran
1694705971
The customer service I received from John was next to none. The entire process was made easy for me and there wasn’t a moment where I felt overwhelmed or stressed. I am definitely recommending them to anyone looking for a new roof.
Kyla Gaytan
1694705128
TrustMark roofing is a trustworthy, reliable and dependable company!!
John Smith
1694704097
We called TrustMark and they came out the same day to inspect the damage on our roof. John answered all of our questions and was on the ball the entire time. The crew showed up the day they said they would and completed our roof in just one day. (We have a big roof so I thought it would be 3 or 4 days.) The office communicated with us very well through the entire process. I will use TrustMark every time and recommend it to everyone I know. Thank you!
Preston King
1693514834
Took weeks to get someone to come out and quote our roof repair. Then we were sent a $70,000 quote for a 2,000 sq foot roof. Wasted my staffs time, absurd pricing.
Stella Rivera
1693005070
Excellent communication communication on the phone from Arizona to New Mexico living in Tucson Arizona excellent job very satisfied thank you to John and all his workers excellent crew
Carol Mathis
1690212467
Come and got job done quickly and professionally. Put customer first. Very well done.
Miranda Reese
1689371128
John came out & did a thorough inspection on my roof, he was honest and gave me his professional opinion and stated we had no storm damage on our roof. TrustMark Roofing & Windows will definitely be the company I go to for our next storm ! Great local company.
Shelley Paschall
1689369319
This was one of the cleanest, fastest, and professional from first inquiry to finish. I highly recommend Trust Mark.
Katherine Dennis
1688413799
John did an excellent inspection of my roof. He was very knowledgeable and efficient.
Eugenio Robles
1687644319
Thank you guys for the job you did at my house we really appreciate it and we recommend this company to all customers
Karen Scott
1687454319
We replaced windows in our home and i they are good quality and look so nice . Manuel & Anissa are so helpful and they do a great job with the install and keeping us informed about our project . I recommend them to anyone needing new windows .
A C
1686371383
Happy to have stumbled upon this company! Everyone from the company with whom we have spoken to has been very helpful and professional! The entire experience was carried out with ease: from the initial conversation with Anissa, to the inspection with John, and the repairs done by Manuel. Thank you
corey Brown
1686167664
Manuel did excellent work very professional and quick, will definitely use the again when needed.
Mary Ramos
1685884831
Thank you Chance Estes and crew! Job was done quickly and professionally!
Lexi Mutter
1685468547
Very professional. Did everything they could to work with me and get the job done. Fast service and great work!
Cathy Urban
1685405729
Manuel was very professional. He went above and beyond! Showed me pictures of the repair. Great quality...TOP NOTCH!!
Timothy Chambers
1685040564
I am very pleased from my first contact with the helpful receptionist at Trustmark roofing which carried through all the way from the initial inspection to the completion of the repair and installation of TPO on my roof in Carlsbad. The project manager Chance Estes was very professional and quoted the project cost very accurately. It was discovered that additional roof decking needed to be replaced during demolition and I greatly appreciated the initiative to do the job right and replace it. The added decking material was given at cost, which I found to be very reasonable. I am very satisfied with the quality of workmanship and feel very satisfied with the whole roof repair process performed by Trustmark. In all consideration I will make Trustmark roofing my first choice for any future similar projects.
Mike Meads
1684978702
Danny Scott
1682624800
Chance and his crew went above and beyond my expectations. From working first hand with my wife and I to the Insurance adjuster. This young man is first class in my book.Danny & Ginger ScottArtesia NM
Larry Stevens
1682540039
Great job by these folks,In & out in 1day and Chance Estes was very helpful & professional.
Jo Popek
1682177421
Trustmark Roofing and Windows LLC are great to work with.The outside project manager, John, came and inspected my roof, and was very helpful, explaining everything to me because I have never had to replace a roof before. The inside project manager, Anissa, was extremely helpful when I had any questions with my insurance or any other problems.The workers came right on time and were very efficient, polite, and helpful. They did a great job, and cleaned up very well.An example of helpful is that I was trying to relocate my doorbell, and had some problems with my electric drill so one of the young men came over with a huge smile on his face and helped me to get both screws in so I could get my doorbell relocated. Now you don’t find that often, so I highly recommend that if you need roofing, call Trustmark.
